A few years back, there was a book that was staple in many managers’ reading list – Jesus CEO: Using Ancient Wisdom for Visionary Leadership by Laurie Beth Jones. Indeed, the teachings of Jesus are not only an antidote to the rampant greed, pride and selfishness in today’s business environment but, when taken to heart and earnestly practiced, these can also serve as principles for effective management practices and visionary leadership.
Today’s gospel admonition to settle conflicts and differences first just between the parties involved; if that fails, to bring in a small group of two or three others to help out; and it that fails, to bring the matter before the community. This approach calls to mind the Catholic social principle of subsidiarity, “that matters ought to be handled by the smallest, lowest or least centralized competent authority.” In the ASEAN, one organizing principle that has guided this group has been to “think globally, strategize regionally, act locally.”
In today’s business environment, companies aim to grow their business by maintaining excellent relationships with their customers and clients. Christ said, “where two or three are gathered together in my name, there am I in the midst of them.” Presence is the first requisite to a relationship.
These companies promote their customer relationship by providing superior products and services. This reminds me of Christ’s call to love and serve others. And Christ has other tips for unbeatable customer service, like going the extra mile, sowing good seeds, turning the other cheek.
Indeed, Jesus CEO.